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Citizens Insurance (The Hanover Insurance Group)

3.7(302)· Google3.7 out of 5 from 302 reviews (Google rating)Insurance Agency
Closed · opens 8:00 AM
(517) 546-2160 Directions hanover.com

Quick facts

Citizens Insurance (The Hanover Insurance Group) is a insurance agency at 808 N Highlander Way in Howell, MI, open Mon–Fri from 8:00 AM. Call +1517-546-2160 for details.

Address
808 N Highlander Way, Howell, MI 48843
Phone
+1517-546-2160
Hours today
8:00 AM – 4:30 PM

About Citizens Insurance (The Hanover Insurance Group)

Citizens Insurance (The Hanover Insurance Group) is listed as an insurance agency at 808 N Highlander Way in Howell, MI 48843. The business has a Google rating of 3.7 out of 5, based on 302 reviews. That score provides an overall rating from reviewers, but the supplied information does not include individual reviews or details about the experiences behind them.

For visitors to the Howell, MI address, the listed facilities include onsite parking, wheelchair-accessible parking, and a wheelchair-accessible entrance. These are the specific access features confirmed in the available information. The listing does not identify insurance products, coverage options, office hours, appointment requirements, or pricing. It therefore establishes the agency’s location and basic accessibility features without providing enough detail to describe its insurance offerings or service process.

Known for

  • Listed as an insurance agency
  • The Hanover Insurance Group name
  • Onsite parking
  • Wheelchair-accessible entrance and parking
  • 3.7 Google rating from 302 reviews

Google rating breakdown

309 ratings on Google. Ratings and counts are Google's, not ours.

  • 5★192
  • 4★18
  • 3★6
  • 2★6
  • 1★87

What people mention

Topics counted across Google reviews.

  • claims process×31
  • rates×24
  • home insurance×22
  • auto insurance×17
  • coverage×6
  • easy process×5
  • competitive rates×4
  • auto policy×2
  • clear instructions×2
  • timely communication×2

People also search for

What reviewers say elsewhere

  • “No claims so far. Premium is relatively stable. Agency is doing a good job.”

    — Dave Albrecht, October 2, 2026 · google

  • “We have always been extremely happy with Citizens/Hanover, but our recent experience with our claims adjuster, Nolan Mitchell, deserves special recognition. To say Nolan has gone above and beyond would be the understatement of the year. …”

    — Beth, October 1, 2026 · google

  • “I've has Citizens for home and auto for the last 3 years and I did have 1 auto claim and I couldn't be happier with how quick and easy it was to deal with.”

    — Diane Gross, September 27, 2026 · google

  • “After being hit by a van while walking on 2/1/25 Citizens Auto Insurance covered all my medical bills that were not covered by Medicare. The PIP adjuster, Jessica Payne was efficient and very helpful. I was so grateful that I had Citize…”

    — Anne Reinstein, September 27, 2026 · google

Excerpts are shown for attribution and remain the property of their source.

Reviews on Noemic

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Citizens Insurance (The Hanover Insurance Group) — frequently asked

Is Citizens Insurance (The Hanover Insurance Group) open on Mondays?
Yes — Citizens Insurance (The Hanover Insurance Group) is open Monday from 8:00 AM to 4:30 PM.
Where is Citizens Insurance (The Hanover Insurance Group)?
Citizens Insurance (The Hanover Insurance Group) is at 808 N Highlander Way, Howell, MI 48843.
What is the phone number for Citizens Insurance (The Hanover Insurance Group)?
You can reach Citizens Insurance (The Hanover Insurance Group) on +1517-546-2160.

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